Lori, you have been excellent to us this whole time. Patient, dealing with two people - my mom and I. You have also been extremely professional and answered all of our requests very quickly. I am very impressed with both your efforts and the excellent results. I am so glad that I decided to put you on the case. Right now, I feel so happy and thankful for this financial assistance that my dad is receiving. You didn't promise us anything, but you delivered everything we wanted. Thank you so much.